Part - Time Senior Administrative Assistant - Waukesha, WI

If you are in Waukesha, WI, you will have the flexibility to work from home and the office in this hybrid role as you take on some tough challenges.

Opportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect, and ensures high-quality care delivery to our patients. Join us in making an impact and discover the meaning behind Caring. Connecting. Growing together.

Optum seeks an Administrative Assistant/ Coordinator to perform a wide variety of administrative and coordination tasks for the Informatics leadership team. Position requires handling of confidential information and business critical assignments in a professional business manner. Expected to exhibit a highly professional image to contacts both in person and on the phone. Prepare correspondence, contracts and statements of work, invoices, distribution lists, and other documents.

Strong candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients.

This position is part-time (28 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7am - 5pm CST. It may be necessary, given the business need, to work occasional overtime.

Our office is located at N17 W24100 Riverwood Drive Waukesha, WI 53188 . Employees will be required to work some days onsite and some days from home.

We offer weeks of on-the-job training. The hours of the training will be aligned with your schedule.

All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Primary Responsibilities :

• Performs effective and efficient administrative and coordination duties for Health Informatics leadership
• Support calendar management for Health Informatics leaders (director and above) as requested. This includes but is not limited to making arrangements for conference calls, appointments, on-site and off-site meetings, seminars, and conferences. Facilitates meetings and takes minutes, as requested
• Compose, edit, and relay a variety of complex, confidential/ sensitive verbal and written correspondence, technical contracts and statements of work, invoices, distribution lists, expense reports and other documents. Compose other routine correspondence, forms and charts as requested. Compile data requested by leaders.
• Coordinates conference calls, calendars as needed, clinical meetings, vendor meetings including scheduling of meetings, booking conference rooms, meal planning, taking minutes, and other logistical items.
• Coordinates health informatics governance and advisory activities. Manages schedule of meetings, prepares documentation and reports to be reviewed at meetings, documents minutes, and prepares and sends all electronic communication to attendees.
• Prepares reports and presentations with minimal direction. Composes and/or transcribes letters and other contractual documents regularly using appropriate templates.
• Manages confidential and sensitive written and verbal communications.
• Acts as project manager for special projects which may include; planning and coordinating multiple presentations, disseminating information, fine tuning details of the project and putting together resources and products to effectively carry out an event or project.
• Answers/responds to phone calls, voicemails, and emails.
• Uses discretion and maintains confidentiality while interacting with a variety of people in person and on the phone. Relates well with employees, patients/ customers, physicians and leaders at all organizational levels.
• Maintains and prepares budget records and documentation.
• Coordinates account payables including submitting check request, following up on payment, and tracking.
• Orders and maintains inventory of office supplies and forms/forms/stationery.
• Coordinates capital purchases.
• Monitors functionality of office equipment and assists with troubleshooting or providing operating instructions.
• Coordinates staff orientation activities. Schedules orientation activities and prepares written materials and presentations for new staff. Maintains and updates job descriptions and competencies.
  • Develops, implements, and revises departmental forms and brochures as needed.
  • Creates, maintains and ensures accurate filing of reports and other information.
  • Assists with printing, labeling, and assembling materials for distribution.
  • Receive, sort and distribute mail.
  • Arrange travel plans, hotel accommodations and seminar registrations as requested.
  • Maintain timekeeping records and function as Kronos editor.
  • Word processing, filing, and faxing.
  • Performs other administrative/clerical duties as assigned.
• Prepare contractual letters and documents for pricing adjustments required as part of the technology services ProHealth Care provides to independent affiliate providers.
• Manage and track revenue and expenses as contracts, amendments, and proposals are signed to assist with budget projections.
• Draft letters, emails, and presentations to share important program updates and technology changes with affiliate providers.
• Oversee tasks for technology and contract changes required for new affiliate providers or departing provider groups.
• Provide exceptional customer service. Serve as a resource to assist affiliate providers with questions by connecting with the appropriate team members or reinforcing process to submit requests for work.
• Familiar with standard concepts, practices, and procedures within the field
• Regular and predictable attendance is an essential job function
• Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED
• 1+ years experience working with a leadership team in a similar capacity.
• Microsoft Word
• Microsoft Excel
• Must be 18 years or older
• Ability to work part-time (28 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7am - 5pm CST. It may be necessary, given the business need, to work occasional overtime.

Preferred Qualifications:

• Proficiency with Microsoft Visio
• Microsoft PowerPoint
• Microsoft SharePoint

Telecommuting Requirements:

• Reside within commutable distance of N17 W 24100 Riverwood Drive Waukesha, WI 53188
• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Skills:

• Excellent time management, organizational, prioritization skills, and ability to balance multiple priorities
• Demonstrates a strong ability to collaborate and work across teams
• Excellent written and verbal communication skills
• Ability to demonstrate and have a history of team collaboration (informal or formal), cross-team communication and leadership skills, self-efficient
• Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and complete assignments in a timely manner utilizing excellent customer service skills
• Strong analytical and problem-solving skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. . click apply for full job details