FULLTIME ADMINISTRATIVE PROFESSIONAL

WHAT IS THE SMALL BUSINESS / SELF- EMPLOYED (SB/SE) DIVISION? WHAT IS THE LARGE BUSINESS & INTERNATIONAL (LB&I) DIVISION? WHAT IS THE TAX EXEMPT & GOVERNMENT ENTITIES (TEGE) DIVISION? A description of the business units can be found at: Small Business / Self - Employed * Tax Exempt & Government Entities * Large Business & International If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. * Supports multiple managers and groups consisting of professional and technical employees both remotely and on-site as well as performing administrative tasks as needed for the post-of-duty. * Validates and inputs information to open, assign, transfer and close cases using various business unit case management automated systems such as the Examination Return Control System (ERCS), Report Generating System (RGS), Integrated Collection System (ICS), Entity Case Management System (ECMS), and Integrated Data Retrieval System (IDRS). * Verifies completeness and accuracy of case controls to ensure compliance with established business unit procedures and formats. Identifies and resolves inconsistencies shown on the Related Return Report, Inventory Validation Listing, or other inventory reports. Extracts and analyzes data such as ERCS/AIMS/IDRS data to monitor statutes and alert the group manager and technical employees to ensure protection of the Government's interest Help S. Passport; Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check). * These documents must be unexpired original or certified copies. * The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. Experience providing clerical and admin support to multiple managers and groups. Experience operating a variety of software systems to prepare documents, input data, compile/ generate reports and monitor administrative controls. Experience responding/referring taxpayer/customer complaints and inquiries. Experience with using internal regulations, manuals, and directives pertaining to clerical and administrative policies and practices to perform administrative and case processing support functions. PROFICIENCY REQUIREMENT (OFFICE AUTOMATION): In addition to the experience and/or education requirements identified for this position, applicants must also demonstrate a typing proficiency of 40 words per minute. Applicants must be able to demonstrate a minimum typing speed of 40 words per minute (based on a 5-minute sample with three or fewer errors). For this position, you may be asked to participate in a performance test, present a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying your proficiency. Performance test results and certificates of proficiency are acceptable for three years. We may verify proficiency skills of self-certified applicants by administering the appropriate performance test at a later step in the process. For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. Click here for Foreign Education Credentialing instructions. Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. * If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. * This is a bargaining unit position. * Tour of Duty: day shift. * Alternative work schedule, staggered work hours or telework may be available. * Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. The register will be used to fill an anticipated 190 Vacancies. Selections may be made from certificates issued up to 12 months after the 1st cut-off date listed below. Applicants need to apply and/or update their applications by 11:59 pm ET at the close of each of the following cutoff dates to be considered 6/27/2023, 9/15/2023, 12/8/2023, 3/11/2024. This announcement may be amended to include additional cut-off dates within the 12-month period if needed, not later than 5 workdays prior to the cut-off date or the final selection date. As a result, the announcement will have cut-offs for applicant consideration. All other applicants will be considered in Quality Group order as needed, to fill remaining vacancies. Any required documents should be submitted at the time that you apply - documents will not be accepted after the vacancy closes.