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Jobot

New York, NY 10261
Posted at 06 Feb, 2024

Description

Service technician needed

This Jobot Job is hosted by: Julie Dunn
Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.
Salary: $30 - $45 per hour

A bit about us:

WE are a world leader in the security integration world.

Why join us?

Highly competitive salary
Company training and industry leading certification program
Company Vehicle
Company Cell Phone
Medical, Dental, Vision, and Life Insurance
Company Paid Short Term and Long-Term Disability
401K with 60% Match up to 6% of salary
Paid vacation, holiday and sick time
Educational Assistance
Exceptional growth opportunities
Wide variety of employee discounts on travel, equipment, and more!

Job Details

We are seeking technically minded individuals possessing experience with low voltage electronics specializing in electronic security solutions. Our teams are responsible for providing service on products at customer sites. The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.

Respond to trouble tickets to ensure application uptime and system performance
Work individually and as a team to diagnose and resolve application issues
Execute preventative maintenance tasks to maximize application availability and identify system faults
Perform routine configuration changes (user permissions, application configuration, etc.)
Document all system modifications through a digital change control tracking system
Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience
Perform pre-deployment end to end testing of all upgrades and major modifications
Perform on site installations of software upgrades and major modifications
Minimum Requirements

High School diploma required or equivalent
Familiarity installing and troubleshooting low voltage equipment
Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms
Strong working knowledge of Microsoft Office
Strong written and verbal communications skills
Working knowledge of network communications and IP addressing
Excellent problem solving and analytical skills
Excellent time management skills
Positive attitude and strong work ethic
Certifications in enterprise grade CCTV and Access Control systems a plus

Interested in hearing more? Easy Apply now by clicking the "Apply" button.