Pharmacy Technician - Operations

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Optum Frontier Therapies is a new pharmacy services business pioneering a better approach to care for patients with rare diseases; Positions in this function perform various duties related to the fulfillment of prescription orders. They may dispense any or all of the following: unit doses, specialty pharmaceuticals, injectables, IV, enterals and related supplies following state and federal regulations and company policies and procedures. They may process, pack and ship outgoing pharmacy orders, ensuring drug, related supplies and patient collateral (education materials) are included. They may also perform drug/supply ordering and inventory/warehouse duties, including proper storage of drugs and supplies and appropriate refrigeration of perishable product, monitor and adjust/calibrate pharmacy equipment and fill dispensing units. Technicians in regional and local pharmacies may also perform the following as permitted by state regulation: prep and scan documents, verify member/patient data, submit prescription orders in computer system. They will contact members/patients to validate data, resolve rejected claims, request payment information, establish priority of order or delivery details, consult on medication issues, and set up treatment in on-site facilities. They will also interpret provider prescription and create orders, access, input and retrieve prescription and medical/lab information from computer systems and verify whether order/drug is reimbursable/covered. This position is full-time, Monday – Friday. It may be necessary, given the business need, to work occasional overtime. Our office is located at 325 W. We offer 4 weeks of paid training. The hours during training will be 8:00am to 4:30pm EST, Monday – Friday. Prepare and scan documents, verify member/patient data, submit prescription orders in computer system. Contact patients to validate data, resolve rejected claims, request payment information, establish priority of order or delivery details, triage medication issues to pharmacist and prescribers, and coordinate treatment with on-site facilities personnel. Interpret provider prescription and create order, access, input and retrieve prescription and medical/lab information from computer system, verifies whether order/drug is reimbursable/covered. Acts as liaison between company, patients, insurances, manufacturers, and provider’s office via phone, fax, and e-mail communications. Accepts unique HUB enrollment forms and accurately enters into system specific to program design requirements Processes prescriptions through pharmacy dispensing software following all laws for each state for which the medication is being dispensed from. Communicates patient status to physician’s offices/clinics. May also dispense any or all the following: specialty pharmaceuticals, injectables, cell gene therapies, and related supplies following state and federal regulations and company policies and procedures. May also pick, pack and ship outgoing pharmacy orders, ensuring drug, related supplies and patient collateral (education materials) are included. May also perform drug/supply ordering and inventory/warehouse duties, including proper storage of drugs and supplies and appropriate refrigeration of perishable product, monitor and adjust/calibrate pharmacy equipment. May also pick, pack and ship outgoing specialty distribution orders, ensuring drug, related supplies and accurate documents are included. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 1+ years of pharmacy experience  ~ Valid pharmacy technician license in good standing, State of Michigan ~ Ability to work our normal business hours of 8:00am – 5:00pm EST including the flexibility to work occasional overtime given the business need 1+ years of working in a warehouse OR supply chain inventory environment ~ Specialty pharmacy experience At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug – free workplace.