Medical Staff Office Coordinator - Remote

Sign On Bonus- $1,500 If you are within commutable distance of Owensboro, KY, you will have the flexibility to work from home and the office in this hybrid role* as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. This position is full-time (40 hours/week) Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am – 4:30pm. It may be necessary, given the business need, to work occasional overtime.  Our office is located at 1201 Pleasant Valley Rd, Owensboro, KY 42303.  Employees will be required to work some days onsite and some days from home. We offer weeks of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment. *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Manage administrative intake of members  Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles Assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review You’ll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Experience with Microsoft Word, Microsoft Excel (create, edit, save documents and spreadsheets) and Microsoft Outlook (email and calendar management) ~ Ability to work our normal business hours of 8:00am – 4:30pm, Monday – Friday Experience working within the health care Industry and with health care insurance Experience working in a hospital, physician’s office or medical clinic setting A clerical or administrative support background Experience working in a call center Telecommuting Requirements: Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Join us today and we can provide you with meaningful challenge that can result in a strong sense of impact and fulfillment. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug – free workplace.