Site Reliability Engineering Director

Looking for an individual who deeply cares about end-to-end resiliency and performance of customer transactions that are critical to Fidelity’s competitiveness and reputation. This expert engineer will work closely with developers and architects across the firm influencing development of reliable products, standardization of common solutions and patterns, and adoption of resiliency and dependability principles. The individual will be a strategic thinker with keen eye for details, a problem finder and solver who is dedicated to engineering excellence, a driver of new paradigms, a leader encouraging new ideas and friendships, a change agent who makes tradeoffs, and a data-driven decision-maker with a flexible mentality. They will transcend organizational boundaries wearing customer’s hat and provide well-rounded perspective to application teams. Bachelor’s degree or higher in a technology related field (e.g. Engineering, Computer Science, or Data Science) required, Master’s degree a plus ~10+ years of hands-on experience in crafting, developing, and supporting critically important solutions in multiple technology platforms, frameworks, and languages. ~ Hands-on experience with Development in Public Cloud environments, preferably AWS and Azure. Subject matter expertise in products that operate at boundaries of disparate technology platforms. Proven experience in developing transaction paths that span across cloud and on-prem. Influences adoption of stability principles by presenting facts and data. Develops frameworks for self-assessment of applications on various stability and dependability pillars. Develops knowledge hubs such as E2E topology diagrams that improve the efficiency of development and operations teams. Drives adoption of industry and Fidelity SRE practices across diverse applications and platforms. Can generate high value insights from Observability, Performance and other SRE data tied to applications involved in high-severity complex incidents. Company Overview Fidelity Investments is a privately held company with a mission  to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We welcome those with experience in jobs such as Software Developer, Computer Technician, and Computer User Support Specialist and others in the Computers and Technology to apply.