Principal Site Reliability Engineer, Cloud Platform

Our Site Reliability Engineering group within Enterprise Infrastructure combines Operations Excellence with the Development Experience to deliver services at high scale, high availability with resilience by using automation and Infrastructure Code. We build reliability into our ecosystem by applying best practices in Resiliency Engineering, Automation, Observability & Chaos Testing. Ideal candidates will have a background in either software engineering or systems engineering with a desire to learn the other or previous experience as an SRE. We are looking for a Systems Thinking, SRE Engineer who has helped teams scale through production insights, operational automation, developer guidance, real-time metrics, automation, automation, automation! Bachelor’s degree or higher in a technology related field (e.g. Engineering, Computer Science, etc.) 1-2 years of experience in Cloud development (AWS) and migration skills; Experience with building and operating highly resilient platforms in AWS cloud environments ~2-4 years of experience in software development with Python, NodeJS, or Java with a focus on SDLC and automation ~ Ability to automate with various scripting languages (Python, Shell scripting, etc.) Solid understanding of Cloud Computing and DevOps concepts including CI/CD pipelines Experienced in Instrumentation with systems skills on building and operating, monitoring, logging, alerting services of distributed systems at scale Demonstrated ability to utilize modern monitoring tools (DataDog, Prometheus, Splunk) Experienced in Instrumentation with systems skills on building and operating, monitoring, logging, alerting services of distributed systems at scale Ability to triage, execute root cause analysis, and be decisive under pressure Experience managing and interpreting large datasets using query languages and visualization tools Ability to learn new software, method and practices and bringing them to our developers Help define and execute a comprehensive reliability and observability strategy, ensuring that Fidelity’s systems are always available when our customers need them. Bring together technical, procedural, and financial data to reduce toil and increase efficiency You will execute plans for technical standardization and process refinement within the engineering organization, especially for Site Reliability Engineers. Troubleshoot stack-wide engineering issues related to hardware, software, network, applications, and cloud service providers. Company Overview Fidelity Investments is a privately held company with a mission  to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We welcome those with experience in jobs such as Software Developer, Computer Technician, and Computer User Support Specialist and others in the Computers and Technology to apply.