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Hudson Group

Everett, MA 02149
Posted at 25 Mar, 2023


Located at Logan Airport




Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson. #AF123

What We Will Offer You:
• A rate of pay of $17.40 per hour
• A 20% off Hudson Employee Discount
• 50% Discount for all Food and Beverage items at the store
• $300 Hiring Bonus For Joining Our Team!

This Dunkin' Crew Member Position Is For You, If You Would Enjoy:
• Preparing food and beverages according to Dunkin' Brands operational standards, providing guests with great service, maintaining a clean, safe, and organized workspace
• Maintain adequate stock level of all products carried in the stores, maximize sales by efficiently receiving product deliveries, and restocking of the stores.
• Working at Boston Logan International Airport

The Team is counting on you as a Dunkin' Crew Member to:
• Have open / flexible availability to work a shift of 11:00 am till last flight on weekdays, weekends and holidays.
• Work a Full-Time schedule

Key accountabilities:
• Acknowledge and greet customers as they enter the store and while in the store.
• Communicate appropriately with fellow team members, treating others fairly and with respect.
• Respond positively to feedback and direction given.
• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.
• Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience.
• Respond to specific guest needs and resolve problems with a sense of urgency.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
• Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand and franchisee policies.
• Know and follow all Company Policies, Receiving Procedures and Receiving Room Standards.
• Understand all store Loss Prevention Procedures designed to minimize internal and external shrink.
• Work with other employees to receive all shipments in a timely manner.
• Sort and price all merchandise accurately and efficiently.
• Write and acknowledge orders.
• Deliver merchandise to stores.
• Prepare merchandise for return to vendor accurately and on time.
• Immediately inform management of any out of stock situations.
• Helps train new associates.
• Communicate effectively with customers, fellow employees and store management.
• Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store.
• Be knowledgeable and familiar with the surrounding businesses/offerings within the facility to assist customers.
• Help maintain a neat, clean, organized store including sweeping, dusting, straightening of merchandise on store fixtures and displays.
• Report shoplifting incidents or internal theft situations to store management.
• Perform light maintenance in stores.
• Drive company vehicle as required.
• Perform related work as assigned.

Required Qualifications:
• 6+ months of customer service experience an asset
• Must be able to fluently speak/read English
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)
• Anticipate and understand guests' needs and exceed their expectations.
• Set compelling targets and deliver on commitments.
• Ability to interact with diverse personalities
• Ability to multi task when completing projects.
• Ability to lift 40 lbs.

Preferred Qualifications:
• High School Diploma or equivalent.
• One or more years of food and beverage and stockroom experience

Some of our company-offered benefits for you and your family include:
• Health & Well Being: Medical/Dental/Vision Insurance
• Paid Time Off
• Various Personal and Parental Leave Programs
• Retirement Programs & Matching Employee Contributions: 401K & RRSP
• Employee Recognition & Anniversary Programs
• Training, Development, and Growth Opportunities
• Tuition Assistance & Scholarship Programs

"Depending on the location of the position, applicants must be currently authorized to work in the United States or Canada for any employer."

"Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities." #AF123

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.