Medical Office Coordinator Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Clinical Administrative Coordinator is responsible for the completion of set processes and protocols. Clinical Administrative Coordinator will be asked, at times, to complete outbound calls to members for survey purposes. Location: 5900 PARKWOOD PLACE – 5 th floor, Dublin, OH 43016 Schedule: This is for a full-time (40 hours/week). Schedule is Monday through Friday any between the hours of 8 am to 5 pm. It may be necessary, given the business need, to work occasional overtime. Onboarding of new staff. Ordering supplies, Data Entry and troubleshooting computer issues Compiles and analyzes basic information and prepares data for regulatory reporting purposes; prepares presentation materials Composes confidential correspondence, reports, memoranda, and related documents. Access electronic member files using policy or id number Reference automated job aid tools via the computer to identify appropriate procedures when needed Constantly meet established productivity, schedule adherence, and quality standards while maintaining good attendance Completing special projects Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays ~ Medical Plan options along with participation in a Health Spending Account or a Health Saving account ~ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage ~401(k) Savings Plan, Employee Stock Purchase Plan ~ Education Reimbursement ~ Employee Assistance Program ~ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) ~ You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. High School Diploma /GED (or higher) OR 4+ years of experience working within the healthcare industry or with health insurance ~1+ years of experience working in the healthcare industry ~1+ years of experience in an office setting using the telephone and computer as the primary instruments to perform the job duties ~ Intermediate level of proficiency with MS Word, Excel (create, edit, save documents) and Outlook (email and calendar management), and ability to use multiple web applications, to include preparing and/or format office documentation needed for various audiences ~ Clerical or administrative support background ~1+ years of experience working with medical terminology ~ Knowledge of Medicaid and or Medicare population (My CARE Ohio waiver program) Strong oral and written communication skills — specifically telephone skills Strong team player and team building skills Able to handle sensitive issues with members and providers in a confidential manner Creative problem-solving skills with the ability to use community and network resources to meet members’ needs  At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug – free workplace.