Case Manager - Patient Care Coordinator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work. Assists patients with signing in and completing registration Enters and scans patient’s demographic and insurance information into Epic Answers incoming phone calls in a courteous and prompt manner; Assists physician and clinical staff by coordinating follow up care for patients; Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays ~ Medical Plan options along with participation in a Health Spending Account or a Health Saving account ~ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage ~401(k) Savings Plan, Employee Stock Purchase Plan ~ Education Reimbursement ~ Employee Assistance Program ~ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) ~ You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Intermediate level of computer proficiency ~ Intermediate level of proficiency with MS Office, such as Excel, Outlook, Word, etc. ~ 5 hours per week between the hours of 7:00AM – 8:00PM, Monday – Friday 2+ years of medical office experience ~ Basic Epic knowledge  ~ Basic knowledge of insurance carriers and managed care plans  New York Residents Only: The salary range for New York residents is $16.Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug – free workplace.